Skip to main content
Legal

Privacy Policy

We respect your privacy and process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Estonian data protection law.

Last updated: 27 April 2026

In short

  • No tracking. We do not use advertising cookies, third-party tracking pixels, or behavioural profiling.
  • Minimal collection. We process only the information you choose to send us through the contact form or direct email, plus limited technical data needed for the security and operation of the website.
  • We're EU-based and GDPR-bound. Registered in Estonia, subject to EU law by default.
  • You have full rights over your data. Access, correction, deletion, portability, complaint to a supervisory authority.

01Who we are (the data controller)

The data controller for personal data processed via this website is Nalam Biosciences OÜ, a private limited company registered in Estonia.

Legal name
Nalam Biosciences OÜ
Registry code
17221828
Jurisdiction
Estonia, European Union
Headquarters
Tartu, Tartumaa, Estonia
Website
nalambiosciences.com

We do not have a Data Protection Officer (DPO) as we are not required to appoint one under GDPR Article 37. For all data protection enquiries, contact us at [email protected].

02What personal data we collect

We only collect personal data that you actively provide to us:

2.1 Contact form submissions

When you submit our contact form, we collect:

  • Your name
  • Your email address
  • Your organisation or institution (optional)
  • The service of interest you selected
  • The message you wrote

We do not require you to create an account, log in, or provide any other information. We do not collect financial, health, or special-category personal data via the website.

2.2 Email correspondence

If you email us directly, we receive your email address, name (if provided), and the contents of your message. This is processed by our email provider on our behalf.

2.3 Technical data (anonymous)

Our hosting provider (Cloudflare) records standard server logs (IP address, user-agent, request path, timestamp) for security and abuse prevention. These logs are retained briefly and not used to profile individuals. Cloudflare Web Analytics provides aggregate page-view counts without setting cookies or tracking individuals across sites.

03Why we process your data and our legal basis

Under GDPR Article 6, every act of processing personal data must have a lawful basis. The bases we rely on are:

PurposeLegal basisRetention
Respond to your enquirySteps taken at your request prior to entering into a contract (Art. 6(1)(b))Until the matter is resolved + 24 months
Send you a proposal or contractPre-contractual measures and contract performance (Art. 6(1)(b))Duration of engagement + statutory retention
Maintain server logs and securityLegitimate interest in operating the website securely (Art. 6(1)(f))Up to 30 days
Comply with Estonian / EU legal obligationsLegal obligation (Art. 6(1)(c))As required by applicable law (e.g., 7 years for accounting records under Estonian Accounting Act)

04Who we share your data with

We do not sell, rent, or trade personal data. We share data only with the limited service providers that help us operate this website and respond to your enquiry. We use service providers that process data on our behalf under applicable contractual and data-protection terms.

Cloudflare, Inc.

Website hosting, content delivery, DDoS protection, cookieless analytics

United States, with EU data centres for EU-routed traffic. See Cloudflare's Data Processing Addendum and applicable transfer safeguards.

Provider privacy policy →

Web3Forms

Processes contact-form submissions and forwards them to our email

See provider privacy policy for processing locations and applicable transfer safeguards.

Provider privacy policy →

Email service provider

Hosts and delivers email sent to and from [email protected]

Where data is processed outside the EEA, transfer safeguards under GDPR Chapter V apply, as set out in the provider's terms.

We may also disclose personal data when required by law, court order, or to protect our legal rights.

05International data transfers

Some of our service providers may process data outside the European Economic Area (EEA). Where this happens, we rely on the safeguards permitted by GDPR Chapter V — typically an adequacy decision, the European Commission's Standard Contractual Clauses (SCCs), or, where applicable, the EU-US Data Privacy Framework. The specific safeguard for each provider is set out in that provider's data processing terms, which we review before engaging them.

06How we keep your data safe

We apply technical and organisational measures appropriate to the risk:

  • HTTPS-only delivery with TLS 1.2+ and HSTS for all visitors
  • Strict Content Security Policy and other browser-side hardening headers
  • No payment data, account passwords, or special-category data collected
  • Access to enquiries restricted to the founders and any operators they have explicitly authorised
  • Service providers contractually bound to GDPR-equivalent safeguards

07Cookies and similar technologies

This website does not use tracking, advertising, or analytics cookies. You will not see a cookie consent banner because none is legally required.

Our hosting and security provider (Cloudflare) may set strictly-necessary cookies (e.g., __cf_bm) to protect the site against bots and abuse. These fall within the “strictly necessary” exemption of the EU ePrivacy Directive and Estonian Electronic Communications Act, and do not require consent.

We use Cloudflare Web Analytics, a privacy-preserving, cookieless analytics service that counts page views in aggregate. It does not identify individuals or share data with advertising networks.

08How long we keep your data

We retain personal data only as long as necessary for the purpose it was collected, plus the minimum period required by law:

  • Unconverted enquiries: contact form submissions and email correspondence are kept for up to 24 months from last contact, after which they are deleted.
  • Active client records: retained for the duration of the engagement plus 7 years (Estonian Accounting Act § 12 retention requirement).
  • Server logs: automatically rotated by our hosting provider (typically within 30 days).

09Your rights under GDPR

You have the following rights regarding your personal data:

  • Right of access — request a copy of the personal data we hold about you.
  • Right to rectification — ask us to correct data that is inaccurate or incomplete.
  • Right to erasure (“right to be forgotten”) — ask us to delete your data, subject to legal retention requirements.
  • Right to restrict processing — ask us to limit how we use your data.
  • Right to data portability — receive your data in a structured, machine-readable format.
  • Right to object — object to processing based on legitimate interests.
  • Right to withdraw consent — where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
  • Right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, AKI) at aki.ee or with the supervisory authority in your EU member state.

To exercise any of these rights, email us at [email protected]. We will respond within one month.

10Automated decision-making and profiling

We do not use automated decision-making or profiling that has a legal or similarly significant effect on you within the meaning of GDPR Article 22.

11Direct marketing

We do not run a marketing newsletter. We only contact you directly in response to an enquiry you have initiated. If you ask us to follow up later or to keep you informed about a specific topic, we will record that consent and let you withdraw it at any time by replying with the word “unsubscribe.”

12Whether providing your data is mandatory

You are not legally required to contact us. However, if you choose to send us an enquiry, providing your name, email, and a description of what you need is necessary for us to read and reply to your message. If you do not provide this information, we may be unable to respond.

13Third-party links

Our website may contain links to third-party websites (for example, our LinkedIn page or external scientific resources). This Privacy Policy applies only to nalambiosciences.com. We are not responsible for the privacy practices, content, or security of external sites. We encourage you to review the privacy policies of any third-party site you visit.

14Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated “Last updated” date. Where appropriate, we may provide additional notice of material changes.

Questions about how we handle your data?

Contact us →